How We Make TailsPal Transparent to the Community 🧡 🐾

Why transparency matters

TailsPal works for animals and people across Georgia. Being open builds trust, helps donors and neighbours understand how resources are used, and reduces misunderstandings. Transparency supports accountability and better outcomes for animals.

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Financial transparency and reporting

Clear financial reporting means:

• regular updates on income and expenditures;
• plain-language explanations of budget lines so anyone can follow;
• accessible summaries that don’t require specialist knowledge.

A practical tip: if a line in a report is unclear, ask us to explain — we welcome questions.

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Operational openness: how decisions are made

Transparency covers more than money. We describe:

• criteria for rescue and prioritization;
• standards of veterinary care and rehabilitation;
• steps in the adoption process and home checks.

Documented processes reduce subjectivity and make our work predictable and fair.

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Working with volunteers, partners and the public

Volunteers are the heart of the project. To keep collaboration open we:

• publish volunteer roles and expectations;
• clarify partner responsibilities and cooperation formats;
• host public meetings and Q&A sessions to discuss challenges.

Open collaboration strengthens community ties and improves outcomes for animals.

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Public data on animals and adoptions

We share information about animals while protecting privacy:

• brief animal profiles: background, treatment, adoption status;
• adoption and return statistics presented clearly;
• reports on success stories and lessons learned from difficult cases.

We avoid publishing sensitive personal data about private individuals.

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Feedback channels and complaint response

Transparency includes listening. We maintain clear channels for questions and complaints with defined handling steps:

• expected response times;
• an internal review process;
• public reporting on investigation results when appropriate.

Tip: include precise details when submitting a report — it speeds up verification.

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Tools and practices we use

• Quarterly and annual reports in accessible formats.
• Public meetings and online Q&A sessions.
• Internal standards for documenting decisions.
• Simple dashboards showing key indicators without personal data.

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How you can help and verify us

• Read reports and ask questions.
• Join volunteer meetings and community events.
• Share observations and give constructive feedback.
• Request clarifications on expenses or procedures if something seems unclear.

Transparency is an ongoing commitment. We welcome your involvement — together we make animal welfare work more effective and trustworthy.