How we improve user interaction with the site 🧡 🐾

Introduction

At TailsPal we want the website to be a helpful, welcoming place for everyone who wants to support animals in Georgia — volunteers, shelters, donors, and adopters. Below are concrete improvements we work on and simple ways you can contribute.

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Key focus areas

Navigation and information structure

A predictable path reduces frustration. We are:

• organizing the menu around goals (adopt, report, volunteer, donate);
• adding clear headings, breadcrumbs and quick action buttons;
• grouping content so users can find what they need in a few clicks.

Mobile optimization and performance

Many visitors use phones, so we:

• prioritize responsive design and touch-friendly layouts;
• compress images and defer non-critical scripts to speed up loading;
• test across devices and connection speeds.

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Accessibility

An inclusive site helps more people help animals. We implement:

• sufficient color contrast and readable font sizes;
• descriptive alt text for images and clear form labels;
• keyboard navigation and compatibility with screen readers.

Simplifying forms and processes

Fewer barriers mean more action. We focus on:

• reducing required fields and using progressive disclosure;
• inline validation and helpful error messages;
• clear submission statuses and expected response times.

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Feedback and user testing

Real users guide our priorities:

• simple feedback options and bug reports embedded in pages;
• usability sessions with volunteers and shelter staff;
• tracking common user flows to remove unnecessary steps.

Community tools

The site should enable action. We’re developing:

• accounts/dashboard for volunteers and shelters;
• easy posting for found/lost animals and adoption listings;
• coordinated tools for fundraising and task organization.

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Security and trust

Protecting people’s info builds confidence:

• basic data protection measures and clear privacy notes;
• transparent communication about how data is used;
• visible contact channels and community guidelines.

How you can help

• Share your experience: tell us what works or doesn’t.
• Join testing: follow a short scenario and give feedback.
• Contribute: share photos, stories, or translations.

Closing

Improving the website is ongoing. Our aim is that every visitor quickly understands how to help or get help. We welcome community input — together we make TailsPal more effective for animals in need.