How We Store and Process Platform Data 🧡 🐾

Why data practices matter

Trust is central to TailsPal’s work. We help animals and connect people, and clear communication about data collection and handling protects everyone involved. This article explains our practical approach in plain language.

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What we collect and why

We follow a minimal approach and collect only what’s needed for service delivery:

• contact details for notifications and coordination;
• information about lost or found animals to match and reunite pets;
• technical and anonymized logs to maintain platform stability.

Collecting these items allows us to match reports, support rescues, and keep the platform running smoothly.

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Where and how we store data

Data is stored in secured systems. We separate public records (e.g., posted notices) from private personal data to reduce risk. Storage is organized so that sensitive information is isolated and accessed only when necessary.

Storage practices

• Data minimization: keep only what’s necessary.
• Partitioning: separate public and private datasets.
• Logging: maintain operational logs while avoiding unnecessary personal details.

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How we protect data

Security is ongoing and practical. Key measures include:

• encryption in transit and for sensitive stored data;
• access controls limiting who can see private information;
• regular updates and monitoring for unusual activity.

We avoid publishing technical specifics that could aid misuse, but we’re open about the overall safeguards we use.

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Backups and recovery

Backups are maintained to recover from accidental loss or service issues. Backup processes are tested and protected with the same controls as primary storage.

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Retention and deletion

Data is retained only as long as needed to provide the service. Users can request correction or deletion of their personal data. When deletion is requested, we remove personal identifiers and may keep anonymized records for improving the service.

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User rights and transparency

You have the right to know what data we hold about you and to ask for corrections or deletion. If you have questions, contact us and we will explain where your data is stored and how it’s protected.

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How the community can help

• keep your contact info up to date;
• avoid posting unnecessary personal details in public notices;
• report suspicious activity.

Working together we keep TailsPal safe and reliable for people and animals alike.